Privacy Policy

1. Information We Collect

We collect the following information when you use our Service:

• Name and email address (provided during registration)
• Payment information (processed securely through Stripe)
• Course progress and assessment results
• Resume information you provide or we generate on your behalf
• Usage data such as pages visited and time spent on the platform

2. How We Use Your Information

We use your information to:

• Provide and maintain the Service
• Process payments and issue certificates
• Generate your professional resume
• Share your resume with employers in our network (with your consent)
• Send you important updates about your account and certification
• Improve our Service and user experience

3. Information Sharing

We share your resume and certification status with employers in our network for the purpose of connecting you with employment opportunities. We do not sell your personal information to third parties. We may share information with service providers who assist us in operating the platform (such as payment processors and hosting providers).

4. Certificate Verification

Your certificate includes a unique verification link that employers can use to confirm the validity of your certification. This verification page displays your name, certification date, and certificate status. This is a core part of the Service and ensures trust between you and potential employers.

5. Data Security

We implement appropriate security measures to protect your personal information. Payment information is processed securely through Stripe and is not stored on our servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. Your certificate and verification page will remain active indefinitely. You may request deletion of your account and personal data at any time by contacting our support team.

7. Your Rights

Under applicable privacy laws, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of resume distribution to employers
• Withdraw consent for data processing

8. Cookies

We use essential cookies to maintain your session and remember your preferences. We may also use analytics cookies to understand how visitors interact with our platform. You can control cookie settings through your browser preferences.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised “Last updated” date.

10. Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at support@trainingcourses.com.au.